Northern Valley Help

Hi Anna,

Your membership list now shows teacher accounts only. They are not refreshed during the year end reset procedure.

Mike,
PaperlessPTO.com Support
http://www.paperlesspto.com

When I pull up the membership list everyone is gone but when I click on "Show only those who have paid for membership" everyone shows up.

Anna


> From: helpdesk@paperlesspto.com
> Date: Fri, 4 Jul 2014 18:55:57 -0400
> Subject: #Ticket#23610: Hi Anna, The year end update has run for NVOT. As a result the members list has been refreshed. ...
>
> Greetings from the Paperless PTO / Paperless PTO Help Desk. This is the latest on the incident we are handling for you:
>
> Hi Anna,
>
> The year end update has run for NVOT. As a result the members list has been refreshed. The paid members only show teachers now as their membership is not reset. If you need it to be let me know.
>
> I have altered a membership item for sale for you and it is now set at $35. You may want to update the narrative so that everyone knows what they are purchasing.
>
> If you need help with any tasks, try the user guide which is under the HELP menu. If that doesn't help, we are here.
>
> Mike,
> PaperlessPTO.com Support
> http://www.paperlesspto.com
>
> This was done by Michael Kerin
>
> ---
>
> TICKET SUBJECT: Northern Valley Help
>
> TICKET BODY:
>
>
> When I check our membership everyone is still there even when I press “only paid members”.
>
>
>
> We cannot start collecting new memberships if the old is still there.
>
>
>
> Also, I need to change the price of the membership from 30 to 35 but I don’t know how to do that.
>
>
>
> Thanks,
>
> Anna
>
>
>
> http://helpdesk.keritech.net/helpdesk/ViewIssue.aspx?IssueID=23610
>
> TICKET CATEGORY: Paperless PTO / Paperless PTO
> TICKET PRIORITY: Normal
> TICKET STATUS: New
> FROM: annrandl@msn.com
>
>
>
> ---
> NOTE: When replying to this email please leave the subject-line intact.

Hi Anna,

The year end update has run for NVOT. As a result the members list has been refreshed. The paid members only show teachers now as their membership is not reset. If you need it to be let me know.

I have altered a membership item for sale for you and it is now set at $35. You may want to update the narrative so that everyone knows what they are purchasing.

If you need help with any tasks, try the user guide which is under the HELP menu. If that doesn't help, we are here.

Mike,
PaperlessPTO.com Support
http://www.paperlesspto.com