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Chester PTO Website

Hi Mike, Chris and I sat down this morning to review the status of our website and are happy with where things are at. We have a few more questions / issues on which we require your input...
(1) When do you anticipate to have the membership data Chris forwarded to you uploaded?(2) How do you typically handle passwords for members who were uploaded into the system - do you have the ability to generate random passwords for each member and send individualized emails?(3) Thanks for getting the max # on hands functionality done! We got it working fine with item LWYC 10/14/11 4th Grade; however, the other item we created - LWYC-10/14-3rd Grade has one completed order, the maximum is set at 4, yet it still shows up as 'Sold Out'. When we set the maximum to 11, the Sold Out disappears (we didn't test where between 4 and 11 this change occurs) - can you please check into this, is it possible that there are some orders that we don't see, maybe by members who haven't paid yet?(4) How do we cancel an order that has been processed? For LWYC (Lunch with your Child), we frequently have cancellations, and in order for the max sold to be valid, we need to be able to void 'orders' for parents who cancel.(5) When you do the end-of-year reset, are student grades incremented, set to nil, or left alone? How about teacher assignments?(6) Do we have the ability to change the content of the system-generated email confirming a membership purchase? If not, I assume you can, in which case we'll forward you additional language and a couple of changes we'd like to see.(7) URL switchover - with the end of the school year upon us, we'd like to go ahead and start pointing our URL at the paperlesspto website. Our url is chesterpto.net - please advise what we need to do to initiate this process.
Thanks for your ongoing support!
Best,
Tom Kruse908-872-7940tkruse14@gmail.com
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Message Log (most current on top)

Tuesday, June 21, 2011

     2:33 PM
Michael Kerin
Hi Mike, Chris and I sat down this morning to review the status of our website and are happy with where things are at. We have a few more questions / issues on which we require your input...



(1) When do you anticipate to have the membership data Chris forwarded to you uploaded?

*** see above



(2) How do you typically handle passwords for members who were uploaded into the system - do you have the ability to generate random passwords for each member and send individualized emails?

*** yes, they are randomly generated numbers



(3) Thanks for getting the max # on hands functionality done! We got it working fine with item LWYC 10/14/11 4th Grade; however, the other item we created - LWYC-10/14-3rd Grade has one completed order, the maximum is set at 4, yet it still shows up as 'Sold Out'. When we set the maximum to 11, the Sold Out disappears (we didn't test where between 4 and 11 this change occurs) - can you please check into this, is it possible that there are some orders that we don't see, maybe by members who haven't paid yet?

*** the 4th grade item max is set to 3 and there were 3 purchased. The 3rd grade item is set to 4 and there were 5 purchased. On the order summary page you may not have realized that the date range was not long enough. Go back a few months and you'll see the total quantity. They are showing as negative numbers there...I will have a look at that.





(4) How do we cancel an order that has been processed? For LWYC (Lunch with your Child), we frequently have cancellations, and in order for the max sold to be valid, we need to be able to void 'orders' for parents who cancel.

*** unprocessed orders can be cancelled when they are viewed. I believe orders are also cancelled in bulk after 30 or 60 days.



(5) When you do the end-of-year reset, are student grades incremented, set to nil, or left alone? How about teacher assignments?

*** both are set to nil so the parent will be forced to update it the next time they login. They will not be able to make purchases without updating the info.



(6) Do we have the ability to change the content of the system-generated email confirming a membership purchase? If not, I assume you can, in which case we'll forward you additional language and a couple of changes we'd like to see.

*** yes, send it to me



(7) URL switchover - with the end of the school year upon us, we'd like to go ahead and start pointing our URL at the paperlesspto website. Our url is chesterpto.net - please advise what we need to do to initiate this process.

*** you will need to point the A records for www to the ip address 204.62.13.88

*** if we will host your email too you will need to point the A record for mail to 24.187.215.130 and mail2 to 24.187.215.134. Only one MX record is needed and that should be for mail.chesterpto.net to point to 24.187.215.130




Thanks for your ongoing support!
    

 


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